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DL’s American Family agents earn awards

Matt Hedstrom and Jim Hedstrom, American Family Insurance agents in Detroit Lakes have been recognized for providing outstanding customer experience under the American Star Excellence in Customer Experience Certification.

Matt Hedstrom has been an agent for American Family since December 1987; Jim Hedstrom has been since June 1997.

The service excellence distinction was determined through an evaluation process consisting of a customer satisfaction survey which measures customers’ overall experience with their  American Family agent,.The top 20 percent nationawide receving the distinction.