Eric Bergeson: The world needs a few good managers
The last day in Arizona featured the best and worst of customer service and business management.
First, a hotel from the nether regions.
I won’t name the establishment because I met the sleaze bag owner and I know he would sue me, even if what I write here is true.
What was a comfortable, if dated, hotel when I stayed three years ago has turned into a sleazy den of iniquity.
Are you a newspaper subscriber but you don't have a Digital Access account yet? https://secure.forumcomm.com/?publisher_ID=40&event=subscriber/lookup.
You will need your subscription account number and phone number. Not sure if you have an account? Email us at firstname.lastname@example.org and we can help you.