Furniture scam lists Fargo address -- Better Business Bureau has received several complaints
An online furniture company that lists a Fargo apartment as its address is the subject of Better Business Bureau investigation.
The BBB has received several complaints about www.onsalefurnituredepot.com. The website no longer appears to be operational.
Five complainants paid $500 to $1,100 for furniture, such as bedroom sets and outdoor swing sets, that was never delivered, said Dan Hendrickson with the Better Business Bureau of Minnesota and North Dakota.
Customers sent money through Green Dot MoneyPak, a money transfer service. Once money is sent, Green Dot cannot provide refunds.
The customers, most from other parts of the country, also said messages left with the company over phone and e-mail have not been returned.
The OnSaleFurnitureDepot.com domain owner is listed as Natalie Ramberg, and the owner address is listed as an apartment in south Fargo. Public record searches indicated Ramberg lived at that address in 2008.
The website phone number does not belong to Ramberg, said a woman who answered a call to that number. The woman, who declined to give her name, said she had never heard about the furniture company until she started receiving angry phone calls in October.
Ramberg's daughter, Shelley Kudelka, said she believes her mother has been a victim of identity theft. Kudelka said her mother does not even own a computer.
"These accusations are completely untrue. This is somebody who has taken her identity and is using it to set up a false business and scam," Kudelka said.
A phone number that had been listed on the OnSaleFurnitureDepot website was routed to voice mail. Messages left on the site by the Better Business Bureau and The Forum were not returned.
The Better Business Bureau expects other complaints to be filed, Hendrickson said. Online forums show several other people reporting similar circumstances.
Fargo police had not taken any reports on the business, Ramberg or the Fargo address as of Thursday morning, Sgt. Mark Lykken said. Hendrickson said he planned to contact the Police Department.
"Where there's smoke, there's fire. There's plenty of smoke here," Hendrickson said.
To file a complaint with the BBB, call (701) 271-2855 or (800) 646-6222.
Readers can reach Forum reporter Sherri Richards at (701) 241-5556