Lynn Hummel: Gestures can be powerful stuff
When my mother was living, and in the nursing home, I noticed that the nurses, aides and housekeeping staff, whenever they were close to her, touched her on the arm or shoulder when they walked by and called her by her name ― Val. They weren’t feeding her, giving her medicine, or making her room any cleaner, but they were caring for her by caring about her ― gestures only, but powerful stuff.
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