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2018 is here!: Check out these new online features for 2018

Social Security has rolled out some new online features just in time for the start of 2018. (Submitted photo)

It's the New Year! There's no better time to tell you about the new features we have in my Social Security. They not only save you time, but also put you in control of your retirement future.

There are a growing number of states (and the District of Columbia) where, if you're a resident, you can request a replacement Social Security card online. Our new online version of the Application for a Replacement Social Security Card can make getting a replacement easy and stress free. It allows people to apply for a replacement card through my Social Security without traveling to a field office or card center, as long as you're not requesting a name change or any other change to your card. We are working to add this capability to every state.

Your personal my Social Security account is secure and gives you ready access to your earnings records, Social Security benefit estimates, and printable Statements. Those who already receive benefits can view their payment history, current status, and manage their benefits.

Social Security has also made replacing your annual Benefit Statement even easier. The Benefit Statement (known as the SSA-1099 or the SSA-1042S) shows the amount of benefits you received the previous year and is needed for filing taxes. Now you have the ability to download it using our online services. There's no need to visit a field office. A replacement SSA-1099 or SSA-1042S is available after Feb. 1 for the previous tax year.

If you don't have a my Social Security account, creating a secure account is very easy to do and usually takes less than 15 minutes.

Putting you in control of your future is a key part of securing today and tomorrow. With my Social Security, we give you the power to steer your future in the direction you deserve.

Questions & Answers

Question: How do I schedule, reschedule, or cancel an appointment with Social Security?

Answer: For many things, you don't need an appointment to transact business with Social Security. For example, you don't need an appointment to file for benefits or appeal a disability decision. You can file for the following benefits online at

• Retirement;

• Medicare;

• Spouses; and

• Disability.

If you don't want to apply for benefits online, or if you need to speak to us for any other reason, you can schedule, reschedule, or cancel an appointment by:

• Calling us at 1-800-772-1213 (TTY 1-800-325-0778) between 7 a.m. to 7 p.m., Monday through Friday; or

• Contacting your local Social Security office.

Question: I can't seem to find my Social Security card. Do I need to get a replacement?

Answer: In most cases, knowing your Social Security number is enough. But, if you do apply for and receive a replacement card, don't carry that card with you. Keep it with your important papers. For more information about your Social Security card and number, and for information about how to apply for a replacement, visit If you believe you're the victim of identity theft, read our publication Identity Theft and Your Social Security Number, at