The Minnesota Department of Revenue was recognized by Governor Mark Dayton for a customer-centric approach to communication by using plain language concepts in communications with taxpayers.
The award, the 2014 Governor’s Continuous Improvement Award, was presented to the agency this week.
“The department has made great strides in providing plain language, understandable materials to our customers,” said Revenue Commissioner Myron Frans.
“To receive this award underlines the great work the department is doing across all areas and shows Minnesotans that we are striving to make state government work better and more efficiently.”
